Explanation of the various status indicator colors:
Green:
The display player software is connected to the server and has detected no issues in playing its assigned playlist(s).
Green with rotating orange frame:
The display player software is connected to the server and plays its assigned playlist(s), while downloading new or additional playlist files.
Orange:
Warning: The display player software is connected, but is having playback issues or isn't playing anything.
This can have several possible sources:
- Manually pausing the playback, either via the Control panel in the display details or via our JS SDK
- There are no active playlists assigned to the player.
- There is a time discrepancy between the player and the server. In this case, the status display intermittently switches between green and orange.
Yellow:
Standby - the player has assigned operating times and is currently in standby due to these.
Gray:
The player is offline - no communication with the server is possible. If this is caused by a temporary loss of connection the player will continue to play its playlist and downloaded contents.
Red:
ERROR: The Player is offline, but should be online according to scheduled operating times. Additionally active status monitoring has been enabled for this player.